This guidance has been written by the Industry Process Group to provide additional guidance on queueing messages in the event of an outage, following queries from users.
Guidance document can be found on our website here.
Disclaimer: This guidance has been produced in good faith by industry participants, facilitated by TOTSCo, to assist other industry participants. It is not legal or regulatory advice nor approved and/or endorsed by Ofcom, ICO and/or TOTSCo. Communications providers may not rely on its contents and are responsible for their own regulatory compliance.
TOTSCo
March 2025
