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FAQs

Here you will find all the latest questions and answers. If you have further questions please email us on [email protected].

Our frequently asked questions are organised into the following categories:

  • General | Residential Switching
  • General | Business Switching
  • Managed Access 
  • General | Account Management Portal
  • Onboarding
  • Testing 
  • Data security
  • Access Network Providers 
General | Residential Switching
General | Business Switching
Managed Access
General | Account Management Portal
Onboarding
Testing
Erroneous Transfers
Data Security
Access Network Providers
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