It’s possible the link has expired. Reply to the email explaining that the link isn’t working, and you will be issued a new one.

This is recommended as it allows for identification of the brand and for reporting and billing information.

You can email [email protected]. Later you’ll have access to our enquiry management system where you can raise, track, and add fault tickets and enquiries.

You can email [email protected] with the details you want to change, and what you want to change it to.

TOTSCo stakeholders have had the opportunity to become members since the inception of the company. Members pay an annual fee of £50, which confers a right to vote on the choice of Directors whose terms normally last three years, and to attend General Meetings. There is more information on membership and becoming a member on the TOTSCo website. You do not need to be a member to be a hub user and vice versa.

The Hub will use Coordinated Universal Time (UTC) and will not be affected by daylight savings time.

You can onboard at the point you are ready to start testing and become a TOTSCo Hub user. However, once the TOTSCo Hub is live, you will need to have an account to facilitate switches. We do advise connecting and testing as soon as possible.