TOTSCo

TOTSCo Hub Information

Here we share with you the latest information from everyone in the live hub. 

Brands in the Live Directory

Click here to view the list of 280 brands currently in the Live Production Directory.

These lists are updated regularly. Last updated 29 October 2024.

Switch Orders and Completed Switches in Live

Last updated 4 November 2024 10.30am

These graphs show the number of switch orders placed and the number of completed switches (i.e. switch order triggers that have been placed and confirmed).  

**The graphs will be updated daily.

Switch Orders

Switch order request messages by day (blue) with a 7-day moving average (green). (Please note that we previously reported on switch order confirmation messages.)

Completed Switches

Switch order trigger confirmation messages by day (grey) with a 7-day moving average (orange). The gap between placed and completed orders is due to provisioning times, which appear to be averaging between two and three weeks. After NOT+ decommissioning on 24 October we expect that this lag will decrease.

Switch Match Success Rate

This graph shows the number of delivered match success messages as a percentage of match request messages. The customer experience will be better than this as some of these messages are repeat attempts to match the same customer. This graph will be updated weekly.

Hub Message Latency

 – Click on the graph to enlarge the image 

Latency is the time elapsed between a message entering and being placed in the queue to leave the hub.

**Last updated 1 November 2024 at 9.00am. This graph will be updated daily (Monday – Friday).

One Touch Switch Lessons Learned

As we have progressed throughout, here are the cirtical lessons leanred by industry 

To give them more visibility we have featured in a dedicated page. Here is a list of lessons we feature:

  1. Responding to the Hub
  2. Validating messages prior to responding to the Hub
  3. Rejecting messages with a response
  4. Accepting messages within the Hub’s delivery attempt
  5. Accepting message delivery failures
  6. Time Zones
  7. Correlation IDs
  8. Empty strings in optional message fields
  9. Assist URLs
  10. Ensuring credentials are valid before interacting with the Hub
Skip to content