EMAIL US
[email protected]
For assistance with any testing and onboarding issues, you can contact us by email at [email protected]. Our support team is here to assist you with any questions or concerns you may have around the TOTSCo Hub. Please don’t hesitate to reach out.
RAISE A TICKET
Account Management Portal
If you have commercially onboarded directly with TOTSCo, you can raise, track or update a fault or query in your account management portal on the TOTSCo Hub.
OTHER WAYS TO GET HELP
NON-URGENT ENQUIRIES
[email protected]
This is suitable for non-urgent enquiries. Examples of general enquiries include:
You can expect a response within one business day.
FEEDBACK LOOP
[email protected]
We value your feedback on the support experience. If you have any feedback or suggestions, please email us at [email protected].