Managed Access to the TOTSCo Hub

Join our Managed Access Engagement Sessions – sign up today!

Designed to help those seeking guidance on connecting to the hub, these sessions explain the process of engaging with a Managed Access Provider. We will walk you through the three types of Managed Access Solution and give you an opportunity to ask questions. In our ‘Meet the MAP’ sessions you will also be able to meet the various MAPs to give you an insight into what solutions the MAPs are delivering and how they can best meet your business needs.

  • How to Engage with a MAP – 9, 16 November 2023. 
  • Meet the Manage Access Providers – 23 November, 7 December 2023

Recording of Meet the MAP session is here

Sign up here for the session of your choice. Any questions please email us.

 

What is a MAP?

A Managed Access Provider (MAP) helps you connect to the TOTSCo Hub and manage message exchanges. We’ve simplified MAP services into three main types to help you choose the best fit for your business.

TOTSCo milestones

Three types of Managed Access Provider

For all solutions you will sign a contract with the MAP and pay to the MAP charges related to their technology and services.

Insourced MAP Solution: You host and operate the MAP platform. In addition to the MAP contract you’ll sign a user agreement with TOTSCo and pay our hub charges directly to us.

Technical MAP: The MAP hosts the solution. You’ll interact with the OTS process via a user interface and sign contract with the MAP and a user agreement with TOTSCo and pay our hub charges directly to us.

Full Management MAP: The MAP handles everything, including billing. You’ll only need to contract with the MAP and pay their charges – they will take care of paying us for your use of our hub.

Each MAP (see list below) will offer their own MAP solution. Some MAPs may offer all three types of solution or a subset.  Each MAP will be able to advise CPs on the solutions available and how they can be tailored to the needs of specific CPs.

 

 

Here is a quick comparison of MAP services

  Insourced MAP  Technical MAP  Full Management MAP
Platform & Service  Yes Yes Yes
Contract with MAP Yes Yes Yes
User Agreement with TOTSCo Yes Yes  
Billed by MAP Yes Yes Yes
Billed by TOTSCo Yes Yes  
Onboarding with TOTSCo Yes Yes  
Onboarding via MAP     Yes
MAP provides lead on testing   Yes Yes
MAP provides first-line support for billing and customer services     Yes
TOTSCo provides first-line support for billing and customer services Yes Yes  
MAP provides first-line support for technical issues. Yes Yes Yes

The following table lists, in alphabetical order, known Managed Access Providers (MAPs) that we are working with. We will update as and when new MAPs come onboard.
The information contained below has been provided by the Managed Access Providers who have given their consent to be included in this list.

Managed Access Provider Website Address Commercial Contact   MAP Solution Offered
Azotel www.azotel.com sales@azotel.com Insourced MAP and Technical MAP
CWP www.cspuk.org memberships@cspuk.org Full Managed
ICUK www.icuk.net sales@icuk.net Full Managed
iconectiv iconectiv.com/managed-access-provider dwilson@iconectiv.com  Insourced MAP, Technical MAP and Full Managed
Jetty www.jettytechnologies.com alex@jetty.digital Technical MAP
Kraken https://kraken.tech/  Rohit.iyer@kraken.tech Technical MAP
LXS www.lxs-consulting.com sales@lxs-consulting.com Technical MAP and Full Managed MAP
Netadmin www.netadminsystems.com clairton.fernandes@netadminsystems.com Insourced MAP
NowYoYo www.nowyoyo.com Please contact us at sales@nyy.global or, ideally, Book an OTS Initial Consult by clicking here. Full Managed
Served Up  www.servicepassport.co.uk enquiries@servicepassport.co.uk Full Managed
Sonalake ots.sonalake.com sales@sonalake.com Insourced MAP
Vantage Cloud www.onetouchswitching.com sales@vantage.cloud Full Managed
Zentive www.zentive.com Colin.Noden@zentive.com Insourced MAP, Technical MAP and Full Managed