Working with a Managed Access Provider

Listen to our Access Engagement Sessions

Designed to help those seeking guidance on connecting to the hub, these sessions explain the process of engaging with a Managed Access Provider. We walk you through the three types of Managed Access Solution and give you an opportunity to ask questions. In our ‘Meet the MAP’ sessions you will also be able to meet the various MAPs to give you an insight into what solutions the MAPs are delivering and how they can best meet your business needs.

Recording of Meet the MAP sessions is here.

TOTSCo milestones
If you would like help connecting to the TOTSCo Hub, you can use a Managed Access Provider. MAPs will help you connect to the TOTSCo Hub and manage message exchanges.

Your OTS journey with us will differ depending on which MAP solution you decide on. Please read through this section in detail so you understand what path you need to follow.

On this page you will find a list of MAPs we are working with along with which solutions they are offering.

Insourced MAP Solution

You host and operate the MAP platform within your IT environment. In addition to the MAP contract, you’ll sign a user agreement with TOTSCo and pay our hub charges directly to us.

Technical MAP

The MAP hosts the solution. You’ll interact with the OTS process via a user interface and sign a user agreement with TOTSCo. In addition to the MAP contract you’ll sign a user agreement with TOTSCo and pay our hub charges directly to us.

Full Management MAP

The MAP handles everything, including billing. You’ll only need to contract with the MAP and pay their charges – they will take care of paying us for your use of our hub. Each MAP will offer their own MAP solution.

Some MAPs may offer all three types of solution or a subset. You will find on our website the solutions each MAP is offering. Each MAP will be able to advise you how they can be tailored to the needs of specific CPs.

A quick comparison of MAP services

The table below gives you good insight into what services each MAP solution will provide you.

Insourced MAP Technical MAP Full Management MAP
Platform & Service
Contract with MAP
User Agreement with TOTSCo
Billed with MAP
Billed with TOTSCo
Onboarding with TOTSCo
Onboarding via MAP
MAP provides lead on testing **
MAP provides first-line support for billing and customer services
TOTSCo provides first-line support for billing and customer services
MAP provides first-line support for technical issues

 ** please check with your MAP if they offer these services

 

Next steps on your onward journey

The next steps to onboarding and testing depends on the MAP you choose.

The following table lists, in alphabetical order, known Managed Access Providers (MAPs) that we are working with. We will update as and when new MAPs come onboard.

The information contained below has been provided by the Managed Access Providers who have given their consent to be included in this list.

Managed Access Provider Website Address Commercial Contact   MAP Services Offered
Azotel www.azotel.com sales@azotel.com Insourced MAP and Technical MAP
CWP www.cspuk.org memberships@cspuk.org Full Managed
ICUK www.icuk.net sales@icuk.net Full Managed
iconectiv iconectiv.com/managed-access-provider dwilson@iconectiv.com  Insourced MAP, Technical MAP and Full Managed
Jetty www.jettytechnologies.com alex@jetty.digital Technical MAP
Kraken https://kraken.tech/  Rohit.iyer@kraken.tech Technical MAP
LXS www.lxs-consulting.com sales@lxs-consulting.com Technical MAP and Full Managed MAP
Netadmin www.netadminsystems.com clairton.fernandes@netadminsystems.com Insourced MAP
NowYoYo www.nowyoyo.com Please contact us at sales@nyy.global or, ideally, Book an OTS Initial Consult by clicking here. Full Managed
Served Up  www.servicepassport.co.uk enquiries@servicepassport.co.uk Full Managed
Sonalake ots.sonalake.com sales@sonalake.com Insourced MAP
Vantage Cloud www.onetouchswitching.com sales@vantage.cloud Full Managed
Zentive www.zentive.com Colin.Noden@zentive.com Insourced MAP, Technical MAP and Full Managed