Working with a Managed Access Provider
Listen to our Access Engagement Sessions
Designed to help those seeking guidance on connecting to the hub, these sessions explain the process of engaging with a Managed Access Provider. We walk you through the three types of Managed Access Solution and give you an opportunity to ask questions. In our ‘Meet the MAP’ sessions you will also be able to meet the various MAPs to give you an insight into what solutions the MAPs are delivering and how they can best meet your business needs.
Your OTS journey with us will differ depending on which MAP solution you decide on. Please read through this section in detail so you understand what path you need to follow.
On this page you will find a list of MAPs we are working with along with which solutions they are offering.
Insourced MAP Solution
You host and operate the MAP platform within your IT environment. In addition to the MAP contract, you’ll sign a user agreement with TOTSCo and pay our hub charges directly to us.
The MAP hosts the solution. You’ll interact with the OTS process via a user interface and sign a user agreement with TOTSCo. In addition to the MAP contract you’ll sign a user agreement with TOTSCo and pay our hub charges directly to us.
Full Management MAP
The MAP handles everything, including billing. You’ll only need to contract with the MAP and pay their charges – they will take care of paying us for your use of our hub. Each MAP will offer their own MAP solution.
Some MAPs may offer all three types of solution or a subset. You will find on our website the solutions each MAP is offering. Each MAP will be able to advise you how they can be tailored to the needs of specific CPs.
A quick comparison of MAP services
The table below gives you good insight into what services each MAP solution will provide you.
|Full Management MAP
|Platform & Service
|Contract with MAP
|User Agreement with TOTSCo
|Billed with MAP
|Billed with TOTSCo
|Onboarding with TOTSCo
|Onboarding via MAP
|MAP provides lead on testing
|MAP provides first-line support for billing and customer services
|TOTSCo provides first-line support for billing and customer services
|MAP provides first-line support for technical issues
** please check with your MAP if they offer these services
Next steps on your onward journey
The next steps to onboarding and testing depends on the MAP you choose.
The following table lists, in alphabetical order, known Managed Access Providers (MAPs) that we are working with. We will update as and when new MAPs come onboard.
The information contained below has been provided by the Managed Access Providers who have given their consent to be included in this list.