Message from our CEO

Ofcom has set the industry a clear and challenging task of delivering gainer-led, one-touch switching for residential customers.

The TOTSCo Hub is a vital part of the industry’s response to this challenge. The preparatory work was led by the Office of the Telecom Adjudicator, with the participation of representative selection of industry participants. TOTSCo is now taking the lead on the delivery and introduction of the TOTSCo Hub and I feel privileged to lead TOTSCo as it continues towards the roll-out of this process.

All potential users of the TOTSCo Hub will soon need to enhance still further their engagement with this process in order to prepare for the rollout of one-touch switching. We will release more information as soon as it becomes available, and I would encourage all interested individuals at impacted communications providers to register here to ensure that they receive the appropriate information as soon as it is available.

I joined TOTSCo as CEO on 1st August. My career to date has spanned the automotive, energy, and compliance industries in finance, operational and commercial roles as well as general management. I have worked across Europe and in North America, and have brought to fruition many large projects in diverse areas.

We all have much to do, and I look forward to working with all stakeholders to bring this worthwhile project to a successful conclusion.

Thank-you for taking the time to visit TOTSCo’s website.

Best wishes

Paul Bradbury
CEO, The One Touch Switching Company Ltd

Paul Bradbury

Paul Bradbury, CEO