Welcome to the second edition of the TOTSCo Hub User Guide.

We've designed this guide to be your companion as you embark on your One Touch Switch (OTS) journey. Whether you’re a small communications provider (CP) managing a few annual switches or a large-scale mobile managed access provider (MAP) with an extensive development team, this guide will help you leverage the TOTSCo Hub to its full potential.

The TOTSCo Hub will become an integral part of the telecommunications industry's infrastructure, providing a seamless interface for providers to facilitate quick and effortless switching for customers. With a focus on security, efficiency, and user-friendliness, the Hub is the cornerstone of modern telecommunications connectivity.

This guide is structured to cater to all levels of technical expertise. If you're new to the TOTSCo Hub, the initial chapters will help you understand the basics and get started. For the tech-savvy users, the later sections delve into the technical nitty-gritty details, allowing you to maximise the Hub's capabilities.

The User Guide is an ever-evolving document. We will add and update information as we progress through to OTS go-live.

As ever, if you need any help the TOTSCo team is here for you.

PAUL BRADBURY
Chief Executive Officer