News
Friday reflections from the desk of Paul Bradbury, CEO 1 Dec
Hello everyone, As we navigate through another busy week at TOTSCo, our journey towards One Touch Switching (OTS) continues to gain momentum thanks...
TOTSCo releases User Agreement v1.1 (bulletin 38)
TOTSCo is pleased to announce the release of the User Agreement v1.1. For ease of reference, both documents are available in ‘clean’ and ‘marked...
Friday reflections from the desk of Paul Bradbury, CEO 24 Nov
This week I'm delighted to report that testing has ramped up in earnest, with an increased number of larger CPs starting their testing journeys. On...
Friday reflections from Paul, CEO 17 Nov
This week, our focus has intensified on strengthening our integration test process with the right exit criteria and working with industry to define...
Friday’s reflections from the desk of Paul Bradbury 10 November
Yesterday evening at the ISPA awards was truly a night to remember. It was a pleasure to meet so many of our hub users in person, sharing insights...
Friday’s reflections from the desk of Paul Bradbury 3 November
Great to be back with the team after a few days off. With only 18 weeks to go until the planned go-live of One Touch Switch it's great to see more...
Bulletin 35: Release of Best Practice Guides
Introduction TOTSCo is pleased to announce the release of: OTS Open Orders Best Practice Guide v1.0 OTS Additional Guidance on Exception Scenarios...
Bulletin No.34 – Managed Access Solutions and Pricing
TOTSCo announces the publication of Managed Access Provider (MAP) Pricing. This bulletin has been created to explain the three types of Managed...
Bulletin No.33 – 2024 Pricing and User Agreement
TOTSCo is pleased to announce the publication of the following: One Touch Switch charging structure and pricing for 2024 User Agreement (including...
Bulletin 32 – Release of One Touch Switch Message Examples v0.1
TOTSCo is pleased to announce the release of the One Touch Switch Message Examples v0.1. This document serves as a reference guide for constructing...
Friday’s reflections from the desk of CEO Paul Bradbury 20 October
Today, I am delighted we are releasing on-time the new authentication protocols. In addition to OAuth2, we're introducing API Key and mTLS, all...
Bulletin 31 – Release of new authentication protocols and self-service functionality
Today, TOTSCo is pleased to announce the release of new authentication protocols. In addition to OAuth2, we're introducing API Key and mTLS, all...
Friday’s reflections from the desk of CEO Paul Bradbury 13 October
Throughout this week, we’ve seen a good amount of testing activity. In In parallel, we've been preparing to deliver new services to you from 20...
Friday’s reflections from the desk of CEO Paul Bradbury 6 October
We've had an incredibly productive week here at TOTSCo. I am pleased to see lots more organisations actively engaging going through simulator and...
Bulletin 30 – TOTSCo announces document change freeze
TOTSCo today announces a change freeze for all mandatory One Touch Switch (OTS) documents. This is effective from 6 October to OTS go-live. This is...
Bulletin No.29 – Releases OTS Matching Best Practice Guide v1.0, OTS Match Request & Response Scenarios v1.0 and OTS Response Codes v1.0
TOTSCo is pleased to announce the release of: One Touch Switch Matching Best Practice Guide v1.0 One Touch Switch Match Request and Response...
Bulletin 28 – OTS Message Delivery Policies v1.0
TOTSCo announces the release of the One Touch Switch Message Delivery Policies v1.0. This follows our request for feedback on a draft version in...
Bulletin No 27 – One Touch Switch Open Orders Best Practice Guide v0.2
TOTSCo is pleased to announce the release of the One Touch Switch Open Orders Best Practice Guide v0.2. The Open Orders Best Practice Guide offers...
Friday’s reflections from the desk of CEO Paul Bradbury on 29 September
After meeting so many hub users at Connected Britain last week, it was wonderful to build on this engagement with the September Stakeholder Forum...
Friday’s reflections from the desk of CEO Paul Bradbury 22 September
What an incredible week it's been at Connected Britain, and I'm absolutely thrilled that TOTSCo was a part of it. A heartfelt thank you to everyone...
Friday 15 Sep, reflections from the desk of CEO, Paul Bradbury
Today we are delighted to see the hub’s first integration test, where three users – 2CPs and a Managed Access Provider - will send and receive...
TOTSCo Talk September out now!
Click here for this months edition which features: Connected Britain - come and see us! Have you onboarded? Start your testing journey today Latest...
Friday’s reflections from the desk of CEO Paul Bradbury 8 September
This week we have seen lots more of you successfully go through testing in our hub simulator and I am delighted that we are pairing up CPs/MAPS...
Bulletin 26 – Release of OTS Matching Best Practice Guide v0.3, OTS Match Request & Response Scenarios v0.3 and Response Codes v0.4
TOTSCo is pleased to announce the release of the One Touch Switch Matching Best Practice Guide v0.3 along with the One Touch Switch Match Request...
Friday’s reflections from the desk of CEO Paul Bradbury 1 September
This week we welcomed the achievement of a further two milestones on our delivery roadmap. We opened commercial onboarding and we enhanced the...
Bulletin 25 – User Agreement and Schedules
We publish today our proposed User Agreement and draft User Agreement schedules for industry feedback by Friday 15 September 2023. Please provide...
Friday’s reflections from the desk of CEO Paul Bradbury 25 August
It was good to welcome over 130 of you to the Stakeholder Forum yesterday, which was fantastic considering we're still in the midst of the holiday...
Bulletin 24 – Release of TOTSCo Hub API Specification v1.1
TOTSCo can confirm the release of TOTSCo Hub API Specification v1.1. This document contains the additional API keys and mutual Transport Layer...
Friday’s reflections from the desk of CEO Paul Bradbury 18 August
Since the start of onboarding on 10 July, we have seen a ramp up of direct interaction with you, the users of the hub. We now have over 100 CPs who...
Bulletin 23 – Release of One Touch Switch Industry Process v4.3 with accompanying Process Flows and Message Specification v1.1
TOTSCo are pleased to announce the release of the One Touch Switch Industry Process v4.3, One Touch Switch Industry Process Flows v4.3 and One Touch...
Friday’s reflections from the desk of CEO Paul Bradbury 11 August
We are all on a journey towards OTS, and this week holds a significant place in my own journey, marking one year since I joined TOTSCo. I was...
Bulletin 22 – One Touch Switch go-live on 14 March 2024
For industry to achieve a successful OTS implementation, it is essential for all parties to focus their planning on a common date. After considering...
Bulletin 21 – Access to TOTSCo Hub for Integration Testing starts 4 September
We are very pleased to announce that from 4 September, the TOTSCo Hub will be open for Integration testing, specifically, CP-to-CP testing using...
Friday’s reflections from the desk of CEO Paul Bradbury 4 August
Since initiating our onboarding and testing processes, TOTSCo has been a hive of activity. We now have over 90 stakeholders onboarded. We have...
TOTSCo Talk eBulletin 2nd issue sent to everyone!
Welcome to the 2nd issue of TOTSCo Talk - Your Custom eBulletin! We've specially created this newsletter based on your requests, delivering a...
Bulletin No.20 – TOTSCo One Touch Switch (“OTS”) Charging Structure – proposal and request for feedback
This paper proposes a charging structure for TOTSCo hub use for OTS in the period 2023 – 2025. We would like to hear your views on this proposal....
Bulletin No.19 – Release of TOTSCo Hub API Specification v1.0
TOTSCo can confirm the release of TOTSCo Hub API Specification v1.0. This document contains the Directory API and oAuth2 security implementation....
Friday’s reflections from the desk of CEO Paul Bradbury 21 July
Since opening our doors for business on Monday last week (10 July) we now have over 80 residential fixed voice and broadband providers that are now...
Friday’s reflections from the desk of CEO Paul Bradbury 14 July
What a momentous week it has been. On Monday, TOTSCo opened for business! We are pleased to announce that we have successfully onboarded more than...
Bulletin No.18 – Responses and Conclusions to request for feedback on Data Reporting
We recently requested your views on the reporting, to industry and Ofcom, of data from the TOTSCo hub for the purpose of monitoring the OTS process...
Bulletin No. 17 – Industry Test Group (ITG) Application for Membership
Purpose of this Bulletin is to formally launch our Industry Test Groups, sharing the Terms of Reference and inviting membership of test groups. Any...
Bulletin No.16 –Request for Feedback – TOTSCo Message Delivery Policies
TOTSCo would welcome feedback on the message delivery policies detailed in this document. Please address any comments to enquiries@totsco.org.uk by...
Bulletin 15 – Managed Access Platform Developments
TOTSCo releases a list of companies known to be developing Managed Access Solutions. Managed Access Platform Developments (PDF)
Bulletin 14 – Release of TOTSCo Hub API Specification V0.5 REVISED
Release of TOTSCo Hub API Specification V0.5 REVISED TOTSCo can confirm the release of TOTSCo Hub API Specification V0.5 REVISED. Following a...
Bulletin no 13 – Release of TOTSCo Hub API Specification V0.5 (superseded)
TOTSCo can confirm the release of TOTSCo Hub API Specification V0.5. This document features the finalised Letterbox API specification, including...
Bulletin No.12 – End-to-end Encryption Conclusion
On 14 April, we published a ‘request for feedback’ to seek views from the industry on the encryption approach to be adopted for messages using the...
Bulletin No.4
The Terms of Reference for the newly formed OTS Industry Process Group are published today. Click the link below to access the Terms of Reference....
Bulletin No.3
TOTSCo is pleased to announce selection of a vendor for the TOTSCo Hub. An integral part of the One Touch Switch (“OTS”) process is a dedicated...
Bulletin No.2
Draft User Agreement released for feedback and input. Click on the links below to access the bulletin and register for the workshop. Access the...
External OTS Request For Change
As part of our Change Control Process, we have created a new ‘External OTS Request for Change Form’. We would ask all members to use this form if...
Stakeholder Forum 08 March 2023
We welcomed 195 participants at this month’s meeting to receive and discuss the latest updates from TOTSCo. These included: Industry Process Managed...
Ofcom Publishes OTS Letter to Industry
Ofcom open letter of 6 February 2023 (PDF) The letter reads: Open letter to One Touch Switch Implementation Progress Steering Group and residential...
Stakeholder forum meeting
We welcomed 125 participants at this month’s meeting to receive and discuss the latest updates from TOTSCo. These included: TOTSCo updates...
TOTSCo welcomes Senior Business Analyst
The TOTSCo team continues to grow with the addition of Tom Merritt, who joins us following 10 years working within the financial sector. Tom’s...
One Touch Switch Developers Guide V.0.3 for Review
On 27 October 2023, TOTSCo circulated the One Touch Switch Developers Guide V.0.3 for review by industry. This is an update to version v.0.0.1,...
TOTSCo welcomes General Counsel
We are delighted to welcome Rob Bratby to the TOTSCo team, joining us as General Counsel. He is responsible for legal and regulatory issues across...
Drop-in clinics
Richard Steele, CTO, has announced plans for TOTSCo to launch online drop-in clinics around key themes to support greater understanding across CPs,...
Consultations open
Dispatch of switching information is a key part of the OTS Industry Process and clarity is needed over an SLA. TOTSCo has opened a Switching...
Stakeholder forum meeting
We welcomed 124 participants at this month’s meeting to receive and discuss the latest updates from TOTSCo. These included: Membership update, with...
Stakeholder forum meeting
We welcomed 110 participants at this month’s meeting to receive and discuss the latest updates from TOTSCo. These included: Clarification of...
TOTSCo welcomes CTO
We are delighted to welcome Richard Steele as Chief Technology Officer, bringing a wealth of experience to TOTSCO. With a career spanning over 25...
Developers’ Guide and Technical Guide
RFP - Technical Design V.0.3.0 One Touch Switch Developers Guide V.0.0.1 (Clicking on the links above will take you to our Resources page where the...
Publication of the OTS Industry Process
One Touch Switch Industry Process Design V4.1 One Touch Switch Industry Process Flows V4.1 (Clicking on the links above will take you to our...
Stakeholder Forum 13th October 2022
We were delighted to welcome over 130 participants at this event. TOTSCo presented updates and progress on the One Touch Switch project, and the...
Immediate actions for you
- Review the OTS Checklists
- Onboard with TOTSCo
- Start connection testing by booking at test slot with the service desk
- If you are going to use a Managed Access Provider (MAP) to connect to the TOTSCo Hub, review the list of MAPs here