Stakeholder Forums

Our monthly Stakeholder Forums are an opportunity for the TOTSCo Team to share the latest information, discuss important topics and answer any key questions.

Stakeholder Forum dates for 2024

All our Stakeholder Forums take place from 1-3pm

  • 28 February
  • 27 March
  • 25 April
  • 30 May
  • 26 June
  • 25 July
  • 29 August
  • 25 September
  • 31 October
  • 27 November
  • 19 December (10am-12pm)
TOTSCo online clinics

Stakeholder Forum 31 January

Stakeholder Forum agenda:

  • TOTSCo latest news includes: an update on the current status of the revised go-live date, responses to the industry trials consultation, and more.
  • TOTSCo Hub Delivery Update.
  • Operations update and insights.
  • What’s new in your Account Management Portal – includes a live demonstration!
  • More information on selecting a Managed Access Provider.

See below for the slides and recording of the meeting.

Stakeholder Forum 14 December 

Decembers Stakeholder Forum agenda:

  • TOTSCo latest news ​
  • Getting ready for OTS
  • Customer services
  • Managed Access Provider Update 
  • Communications

See below the slides.

Stakeholder Forum 23 November

October’s Stakeholder Forum agenda, which is subject to updates:

  • TOTSCo latest news ​
  • TOTSCo AGM
  • Getting ready for OTS – update on our delivery roadmap
  • Customer services
  • Engaging with a Managed Access Provider
  • ‘Voice of Industry’ speaker slot  – We’re delighted to have Marcel Horst from CWP coming along on behalf of the Managed Access Providers to share their experiences in preparing for OTS. 

See below the slides.

Stakeholder Forum 19 October

October’s Stakeholder Forum agenda, which is subject to updates:

  • TOTSCo latest news ​
  • Getting ready for OTS – outlining new services coming to you from 20 October
  • Customer services – supporting you through OTS
  • Introducing the Industry Readiness Team
  • Engaging with a Managed Access Provider
  • Guest speaker slot – Ordnance Survey on ‘getting address ready’ for OTS
  • Launching our new website

See below the slides and reording.

Stakeholder Forum 27 September

  • TOTSCo latest news ​
  • Where are you on your OTS journey ​
  • Step-by-step walk through of integration testing ​
  • Onboarding ​
  • User agreement & schedules ​
  • Industry process update – freezing of documentation​
  • Guest speaker slot on number porting

 Below, you will find links to review the information we shared or listen to the recording.

Stakeholder Forum 24 August

  • TOTSCo Latest News​
  • Getting ready for OTS ​
  • Delivery timeline for the TOTSCO Hub ​
  • Our three step testing approach ​
  • Onboarding ​
  • User Agreement & schedules ​
  • Industry Process Update ​
  • Managed Access Solution ​
  • Engagement

 Below, you will find links to review the information we shared or listen to the recording.

Stakeholder Forum 17 July

At your request we have extended the Stakeholder Forum to two hours, to give lots of opportunity to ask questions. The agenda this month:

  • TOTSCo latest news
  • Progress on the delivery timeline for the TOTSCo Hub
  • Onboarding as a TOTSCo customer
  • User Agreement schedule update
  • Latest on Managed Access Solutions
  • OTS Industry Testing Programme
  • Engagement – summary from our working groups
  • Communications – reminder of how we engage with you

Below, you will find links to review the information we shared or listen to the recording.

Stakeholder Forum 14 June

This month’s forum attendance was our biggest yet, with over 350 participants! Thank you so much to everyone who joined us. During the session, we unveiled the results of the industry engagement survey and discussed the concrete actions we’ll be taking based on your valuable feedback.

In response to your requests, we have addressed your needs by sharing a comprehensive hub delivery roadmap that outlines our testing approach and provides detailed information.

Below, you will find links to review the information we shared or listen to the recording.

Stakeholder Forum 18 May

We had a packed agenda at this month’s Stakeholder Forum. We addressed a range of subjects, including new ways we will be engaging with you, more on our delivery roadmap, an introduction to onboarding, and an update on Managed Access.

Below, you will find links to review the information we shared or listen to the recording.

The next Stakeholder Forum will take place on 14 June.

Stakeholder Forum 19 April

At this month’s Forum we were joined by over 300 people from all over the industry. We covered a large range of subjects including: vendor selection, delivery milestones, overview of Managed Access and a walk through of all our latest Bulletins. The PowerPoint we shared along with a recording of the meeting is below.