Useful links

Here are some helpful links providing background information on One Touch Switch from our regulator, Ofcom, and additional resources on TOTSCo.

Ofcom letter sent to Residential communications providers in scope of OTS rules on 28 June 2024

Ofcom Open Letter of 05 April 2023

Ofcom Consultation and Statements

Ofcom open letter of 6 February 2023

Office of the Telecommunications Adjudicator

Articles of Association

Rules and Principles

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