TOTSCo

Hub Maintenance and Change Updates

This page will display system updates to explain what is changing, when the change will take place and any actions or impacts.

Change window Environment Reason for change Duration of outage Action/Impact
24/6/2024 Production We are enhancing the security of account management portal by enabling 2 Factor authentication 4.30am - 5.30am 15mins outage. Users will not be able to login.
23/6/2024 Production Upgrade in security on the Account Management Portal 3.30am - 9.30am Users will not be able to login during the outage.
22/6/2024 Production Upgrade in security on the Account Management Portal 2.30am - 6.30am Users will not be able to login during the outage.
23/4/2024 Production To bring our message delivery policies in line with the OTS Message Delivery Policies v1.0 document. 5:00am - 6.30am No impact.
23/4/2024 Production Patching Change for Prod EC2 servers. 3:30am - 6:30am Users may face service interruption during the patching window which will last for 10minutes.
19/4/2024 Production AWS key rotation for the S3 bucket content upload. Infra security activity for AWS Key Rotation. 6:00am - 7:00am Users are likely to face intermittent connectivity issues during this time.
18/4/2024 Pre-Production Finetuning PROD NACL rule for ports 22 and 3389. 4:00am - 6:00am Users are likely to face intermittent connectivity issues during this time.
12/4/2024 Pre-Production Patching Activity: To make sure all the Pre-prod EC2 instance should avoid non-compliance status. 3:00am - 6:30am Users are likely to face intermittent connectivity issues during this time.
12/4/2024 Pre-Production As per security hub findings, fine tuning the IAM inline policy for KMS access to secure strong access controls with customer managed key. 4:00am - 5:00am Users are likely to face intermittent connectivity issues during this time.
12/4/2024 Pre-Production Enhance security policy. 4:00am - 5:00am Users are likely to face intermittent connectivity issues during this time.
9/4/2024 Pre-Production & Production Change to implement the interim solution to include BrandName in the Directory. 4:00am - 7:00am Users are likely to face intermittent connectivity issues during this time.
5/4/2024 Pre-Production Security hub finding remediation for security best practices. 4:30am - 6:30am Users will face intermittent connectivity issues during this time.
9/3/2024 All environments Updates to the firewall. 7:00am - 11:00am Users are likely to face intermittent connectivity issues during this time.
9/3/2024 Production To ensure the operating system is regularly updated. 3:00am - 6:00am Users are likely to face intermittent connectivity issues during this time.
7/3/2024 Pre-production To ensure metadata service is configured. 3.30am - 6:00am No action required. There will be no impact.
7/3/2024 Pre-production To ensure network load balancer configuration is finetuned. 3.30am - 6:00am No action required. There will be no impact.
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