Bulletins

Bulletin No.45 – One Touch Switch, Industry Process Group Guidance on use of synchronous and asynchronous responses

Published 13 February 2024

TOTSCo has been hosting regular 3-way calls with users connecting to the integration (pre-production) testing environment and general, anonymised observations from those calls were fed back to the One Touch Switch, Industry Process Group (IPG) for consideration.

This information has been written by the IPG to provide additional guidance on use of different response patterns to OTS messages.

Read the full bulletin here. 

 

Bulletin No.44 – Managed Access Provider Agreement and Schedules

Published 13 February 2024

TOTSCo is pleased to announce the release of the Managed Access Provider (MAP) Agreement and Schedules. This follows consultation with potential MAPs on the draft Agreement and Schedules.

These documents are for Managed Access Providers only. All documents can be found on our here.

Read the bulletin in full here.

Bulletin No.43 – Release of OTS Number Porting and Intra-Network Transfers Best Practice Guide v1.0

Published 8 January 2024

Read the bulletin in full here.

Bulletin No.42 – Industry Trials Proposal – Request for Feedback

Published 22 December 2023

TOTSCo is pleased to publish the Industry Trials proposal for your feedback by 19 January 2024.

Read the bulletin in full here.

Bulletin No.41 – Updated TOTSCo Hub User Guide Published

Published 21 December 2023

TOTSCo is pleased to publish the latest version of our TOTSCo Hub User Guide.

We have designed this guide to be your companion as you embark on your One Touch Switch (OTS) journey. It walks you through every step, from the initial engagement and onboarding process with us, all the way to testing on the TOTSCo Hub.

Read the full bulletin here.

Bulletin No.40 – Change to invoicing arrangements

Published 20 December 2023

Read the full bulletin here.

Bulletin No.39 – Change to planned One Touch Switch go-live date of 14 March 2024

Published 13 December 2023

Read the full bulletin here

Bulletin No.38 – User Agreement v1.1 

Published 28 November 2023

TOTSCo is pleased to announce the release of the User Agreement v1.1. 

For ease of reference, both documents are available in ‘clean’ and ‘marked up’ formats on our website, allowing those familiar with the earlier versions to easily spot the changes.

Read the full bulletin here.

Bulletin No.37 – Best Practice Guides released

Published 22 November 2023

TOTSCo is pleased to announce the release of a number of best practice guides that have been produced by the Industry Process Group:

  • Message Examples v1.0
  • Addition Guidance on Exception Scenarios v1.0
  • The NBICS and Number Porting v0.2 – for feedback by 1 December

The Message Examples and the Additional Guidance on Exception Scenarios documents are released as v1.0 following feedback on their previous iterations.

The NBICS and Number Porting v0.2 is released for industry feedback. The document provides best practice guidance on aligning the number port process with OTS. Please provide any comments to enquiries@totsco.org.uk by 01/12/2023.

Read the full bulletin here.

Bulletin No.36 – Corrected Specifications Released by TOTSCo

Published 22 November 2023

TOTSCo is pleased to share the updated versions of two key documents:

  • the Message Specification v1.1c
  • the API Specification v1.1a

We’ve implemented these updates under a ‘change freeze’ condition, primarily due to the necessity of these corrections. These amendments address potential errors and inconsistencies that could have arisen if not addressed.

Read the full bulletin here.

Bulletin No.35 – Release of Best Practice Guides

Published 31 October 2023

TOTSCo is pleased to announce the release of:

  • OTS Open Orders Best Practice Guide v1.0
  • OTS Additional Guidance on Exception Scenarios Best Practice Guide v0.4

Both documents have been created and reviewed by the OTS Industry Process Group (IPG).

Read the full bulletin here.

Bulletin No.34 – Managed Access Solutions and Pricing

Published 27 October 2023

TOTSCo announces the publication of Managed Access Provider (MAP) Pricing. This bulletin has been created to explain the three types of Managed Access Solution and their services offered and their associated costs.

We will be running dedicated online ‘How to Engage with a MAP’ information sharing and Q&A sessions.

Dates: 9, 16, 23 November

Time: 10 – 11am

Sign up here – Once we receive your registration, we’ll send you a calendar invite. Alternatively, email us and let us know which session you would like to come to, and we can book you in.

Read the full bulletin here.

Bulletin No.33 – 2024 Pricing and User Agreement

TOTSCo is pleased to announce the publication of the following: 

  1. One Touch Switch charging structure and pricing for 2024 
  2. User Agreement (including schedules) for signature 

Read the full bulletin here.

Bulletin No.32 – Release of One Touch Switch Message Examples v0.1

TOTSCo is pleased to announce the release of the One Touch Switch Message Examples v0.1.

This document serves as a reference guide for constructing messages tailored to specific scenarios and service combinations, with a primary focus on match requests and match confirmations.

While the document is currently in draft form, our Industry Process Group will continue to enhance and expand its content. We welcome your feedback, especially if you believe there are scenarios that should be included but aren’t. Please share your insights with us by emailing enquiries@totsco.org.uk by 3 November 2023, and the Industry Process Group will thoroughly review and discuss the feedback provided.

Bulletin No.31 – Release of new authentication protocols and self-service functionality

Today, TOTSCo is pleased to announce the release of new authentication protocols. In addition to OAuth2, we’re introducing API Key and mTLS, all available in our simulator and integration testing environments.

Additionally, for those who have completed commercial onboarding, we are enabling self-service functionality in your account management portal, with the ability to:

  • Raise, track or update a fault or enquiry ticket
  • View, amend or add your technical information, such as endpoints
  • Enable legal entities to add additional brands

Read the bulletin in full here.

Bulletin No.30 – Document Change Freeze

TOTSCo today announces a change freeze for all mandatory One Touch Switch (OTS) documents. This is effective from 6 October to OTS go-live. This is to provide stability for industry as they prepare for OTS go-live.

Read the bulletin in full here.

Bulletin No.29 – Release of OTS Matching Best Practice Guide v1.0, OTS Match Request & Response Scenarios v1.0 and OTS Response Codes v1.0

TOTSCo is pleased to announce the release of:

  • One Touch Switch Matching Best Practice Guide v1.0
  • One Touch Switch Match Request and Response Scenarios v1.0 matrix
  • One Touch Switch Response Codes v1.0.

These documents have been diligently developed by the Industry Process Group. They can all be found here.

 

 

Bulletin No.28 – One Touch Switch Message Delivery Policies v1.0

TOTSCo announces the release of the One Touch Switch Message Delivery Policies v1.0. This follows our request for feedback on a draft version in July. It details how the hub will attempt to deliver messages between CPs.

 

Bulletin No.27 – One Touch Switch Open Orders Best Practice Guide v0.2

TOTSCo is pleased to announce the release of the One Touch Switch Open Orders Best Practice Guide v0.2.

The Open Orders Best Practice Guide offers guidance on how to proceed when a customer has an open order on their account, such as a cease order or a technology regrade, at the time when match requests and switch order requests are received.

Read the full bulletin here

 

Bulletin No.26 – Release of OTS Matching Best Practice Guide v0.3, OTS Match Request & Response Scenarios v0.3 and OTS Response Codes v0.4

TOTSCo is pleased to announce the release of the One Touch Switch Matching Best Practice Guide v0.3 along with the One Touch Switch Match Request and Response Scenarios v0.3 matrix and the updated One Touch Switch Response Codes v0.4 for your feedback by 22 September 2023. These documents have been produced by the Industry Process Group.

Read the full bulletin here

 

Bulletin No.25 – User Agreement and Schedules

We publish today our proposed User Agreement and draft User Agreement schedules for industry feedback by Friday 15 September 2023. Please provide comments by emailing us on enquiries@totsco.org.uk. Please insert the documents title in the subject line when providing feedback. All responses are open and publishable.

Read the full bulletin here

 

Bulletin No.24 – Release of TOTSCo Hub API Specification v1.1

TOTSCo can confirm the release of TOTSCo Hub API Specification v1.1. This document contains the additional API keys and mutual Transport Layer Security (mTLS) security implementation options.

Please note that API Key and mTLS will be available in our test environments from 20 October.

 

Bulletin No.23 – Release of One Touch Switch Industry Process v4.3 with accompanying Process Flows and Message Specification v1.1

TOTSCo are pleased to announce the release of the One Touch Switch Industry Process v4.3, One Touch Switch Industry Process Flows v4.3 and One Touch Switch Message Specification v1.1. Click here to view the new documents.

Read the Bulletin in full here.

Bulletin No.22 – One Touch Switch go-live on 14 March 2024

For industry to achieve a successful OTS implementation, it is essential for all parties to focus their planning on a common date. After considering views from a variety of industry stakeholders, including Ofcom, the planned go-live date is Thursday 14 March 2024.

Read the Bulletin in full here.

Bulletin No.21 – Access to TOTSCo Hub for Integration Testing starts 4 September

We are very pleased to announce that from 4 September, the TOTSCo Hub will be open for Integration testing, specifically, CP-to-CP testing using test data in a test environment. Our updated TOTSCo Hub Delivery Roadmap outlines the updated timetable to take you from initial connection testing to full integration with the hub in the live environment.

Read the Bulletin in full here.

Bulletin No.20 – TOTSCo One Touch Switch (“OTS”) Charging Structure – proposal and request for feedback

This paper proposes a charging structure for TOTSCo hub use for OTS in the period 2023 – 2025. We would like to hear your views on this proposal. Please send your responses, limited to one per company, by Friday 11 August to enquiries@totsco.org.uk.

Read the Bulletin in full here.

Bulletin No.19 – Release of TOTSCo Hub API Specification v1.0

TOTSCo can confirm the release of TOTSCo Hub API Specification v1.0. This document contains the Directory API and oAuth2 security implementation.

Following industry feedback, we will be adding the security implementation options to use API keys and mutual Transport Layer Security (mTLS) when connecting to the hub. A further API Spec featuring these additions will be released in due course.

 

Bulletin No.18 – Reponses and Conclusions to request for feedback on Data Reporting Bulletin No.5

We recently requested your views on the reporting, to industry and Ofcom, of data from the TOTSCo hub for the purpose of monitoring the OTS process (see Bulletin 5). This bulletin publishes the responses and our proposed way forward.

Bulletin No.17 –Industry Test Group (ITG) Application for Membership

Purpose of this Bulletin is to formally launch our Industry Test Groups, sharing the Terms of Reference and inviting membership of test groups. 

Any interested parties need to review the Terms of Reference to ensure you meet the criteria and complete a short form to apply for membership by Friday 21 July 2023.

Bulletin No.16 –Request for Feedback – TOTSCo Message Delivery Policies

TOTSCo would welcome feedback on the message delivery policies detailed in this document. Please address any comments to enquiries@totsco.org.uk by 14 July 2023.

Bulletin No.15 – 29 June 2023

Managed Access Solution Developments

TOTSCo releases a list of companies known to be developing Managed Access Solutions.

Bulletin No.14 – 19 June 2023

Release of TOTSCo Hub API Specification V0.5 REVISED

TOTSCo can confirm the release of TOTSCo Hub API Specification V0.5 REVISED.

Following a thorough review of our security protocols, considering industry feedback and insights from our Technical Working Group, we are releasing a revised API Specification v0.5. To read the full Bulletin click here.

Bulletin No.13 – 13 June 2023

Release of TOTSCo Hub API Specification V0.5 (superseded, see Bulletin No.14)

TOTSCo can confirm the release of TOTSCo Hub API Specification V0.5.

This document features the finalised Letterbox API specification, including envelope elements and the validation process. We are diligently working towards finalising the directory API and security implementation, and we will issue a definitive version as soon as this process is completed.

Bulletin No.12 (amended as of 12 July)– 12 June 2023

End-to-End Encryption Conclusion – amended to add in the responses we received – here.

On 14 April, we published a ‘request for feedback’ to seek views from the industry on the encryption approach to be adopted for messages using the TOTSCo Hub. After extensive consultation and careful consideration, Bulletin 12 shares with you our findings and decision. Thank you to those of you who shared your views as they contributed to our decision-making process.

Bulletin No.11 – 26 April 2023

TOTSCo Hub Technical Industry Group Terms of Reference

Bulletin No.10 – 18 Apr 2023

Managed Access to the TOTSCo Hub

Bulletin No.9 – 14 Apr 2023

Encryption Approaches (E2EE) – Request for Feedback

Bulletin No.8 – 14 Apr 2023

Release of OTS Message Specification V1.0.

Bulletin No.7 – 14 Apr 2023

OTS Industry Process V4.2

Bulletin No.6 – 14 Apr 2023

Indicative and non-binding charging levels for use of the TOTSCo Hub for One Touch Switch

Bulletin No.5 – 14 Apr 2023

Data Reporting

Bulletin No.4 – 05 Apr 2023

OTS Industry Process Group (“Group”) Terms of Reference April 2023

Bulletin No.3 – 30 Mar 2023

TOTSCo selection of a vendor for the TOTSCo Hub

Bulletin No.2 – 30 Mar 2023

Draft User Agreement released for feedback and input.

Click here to register for the User Agreement Workshop

Bulletin No.1 – 06 Mar 2023

Updated Service Level Agreement for the Dispatch of Switching Information (OTS Industry Process Appendix 1)